Frequently Asked Questions
Everything you need to know about our premium coffee and delivery services.
How do you ensure the freshness of your coffee beans?
All CAFUNĒ beans are roasted in small batches and heat-sealed in valve-bags within 24 hours of roasting to preserve peak flavor and aroma.
What is the standard shipping time for orders?
We typically process orders within 1-2 business days. Depending on your location, standard shipping takes between 3 to 5 business days.
Can I return food products if I am not satisfied?
Due to the perishable nature of our products, we cannot accept returns on coffee. However, if your order is damaged or incorrect, please contact us within 7 days for a full refund or replacement.
Do you offer a subscription service?
Yes, we offer flexible monthly subscriptions with a 15% discount on every order. You can pause, skip, or cancel your subscription at any time through your account dashboard.
Are your coffee beans ethically sourced?
Absolutely. We work directly with small-scale farmers and cooperatives to ensure fair wages and sustainable farming practices that protect the local environment.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.